How to File a Consumer Complaint in India

Bought a defective product or didn’t get promised services? You can file a consumer complaint and seek justice. The Consumer Protection Act, 2019 allows consumers to file cases online or in consumer courts.

person writing consumer complaints

Steps to file a complaint:

  1. Keep all receipts and proof – Email, invoice, payment slips.
  2. Send a written complaint to the seller or service provider first.
  3. Wait for 15–30 days for resolution.
  4. File an official complaint on https://e-jagriti.gov.in/ if unresolved.

There is no need for a lawyer at the start. You can represent yourself or seek free legal help from our team.

Facing consumer issues? Get free legal advice from our experts – [Submit your issue here].

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